One of the major annoyances customers experience with websites is trying to locate contact details, especially phone numbers. Amusingly, the worst offenders are often large corporations who should know better!

My preference is to include some basic contact details below the footer of every page on the website. This means that no matter which page your customer is on, the moment they make a buying decision they don’t need to search hard to find out how to contact you.

Have a clear, easy to find contact page. This should include your extended contact details including details like a map to your shop or office, your fax number, postal address and a contact form.

Please post great examples of contact pages you’ve seen on your surfing travels.