We take over lots of websites owned by small businesess that need a reliable web developer to manage their website, and unfortunately the process if often hampered by the lack of essential details held by the business owner. Here’s a list of things you should keep tucked away in a file somewhere just in case something bad happens to you.
Geeky warning: Some of the concepts here are technical – if you have any questions just post a comment!
This is sometimes a single password, or a username and password depending on who your domain was registered through.
These details would have been given to whomever registered your domain name for you.
If something happens to your web host and you need to quickly move your website to a new one, you will need this to make the switch.
The File Transfer Protocol allows your web developer to transfer your website from their development platform up to your web host. Your web host will have provided these when you first signed up for a hosting account.
If you’re unhappy with your web developer, you’ll need to give your new developer the FTP details so they can backup the website, and continue to make changes.
Hosting Account Access
Most web hosts have an interface which allows you to make changes to basic account details like setup new email addresses, create a new database and check your statistics.
To move to a new web host, it will be easier if you are able to access your hosting account so your new host can set up the same email accounts and move over your account fully.
It is a good idea to have a list of email accounts for all your domain names, and the current password. Also include on the list if you have any forwarders or aliases.
If your computer crashes and you are unable to access your email, with your username and password you will still be able to access your email using a webmail interface until your computer is repaired.